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External ID Validation Checks (for DBS purposes)

Need a stand-alone Pay As You Go External ID Validation Service? 

We can help you.  You do NOT need to process DBS Applications through us to use our External ID Validation Checking Service.

1.  What is an External ID Validation Check?

An External ID Validation Check can be used to validate the ID of a DBS applicant if that person does not have sufficient ID to validate their ID through Route 1 of the DBS identity verification process.  

Please refer to the DBS List of Acceptable ID to view a detailed list of Route 1 ID documents.

An External ID Validation Check is required to verify an applicant's ID via Route 2 of the DBS identity verification process. 

It is not a stand-alone ID check; other ID documents still need be provided by the applicant to complete Route 2.  

Please refer to the DBS List of Acceptable ID for a list of Route 2 ID documents.

An External ID Validation Check validates the names, addresses and date of birth details (i.e: the identity) of a DBS applicant.


2.  Does the check comply with Level 2 of the HMG’s minimum requirements?

Our External ID Validation check service does comply with the standards outlined in Level 2 of the HMG’s minimum requirements for the verification of the identity of individuals (as required by the DBS).

A Level 2 Identity Check is defined by the Government as:

“Level Two – there is substantial assurance that the registrant’s real world identity is verified. An example of a transaction that might merit level 2 registration is the submission of a VAT return. There must be substantial assurance of real-world identity since the return is legally binding.”

Quote from page 11 of Level 2 of the HMG’s minimum requirements for the verification of the identity of individuals.

Our External ID FAQ page and our  External ID Validation Check FAQ document provides answers to commonly asked questions about External ID Validation Checks.

3.  Who does Mayflower provide an External ID Validation service to?

We provide our External ID Validationservice to:

1. Our registered DBS customers

2. Other organisations that need External ID Validation checks for DBS purposes, as a stand-alone service, for example: 

  • Other recruiting organisations / companies
    • Charities
    • DBS Registered Bodies
    • DBS Umbrella Bodies

    4.  Benefits of our External ID Validation Checking Service

    The benefits of using our External ID Validation service are as follows:

    • Secure and Online application process
    • Checks completed within 24 hours* of receipt of request 
    • Results returned to you electronically in PDF. format 
    • NO minimum number of checks required 
    • Pay As You Go - Only pay for the checks you request, NO bulk or advance payments required 
    • We can provide External ID Validation Checks as a stand-alone-service - You do NOT need to be a DBS customer with us
    • You can set-up an unlimited number of nominated "requesters" within your organisation 
    • Our External ID validation system complies with the DBS's Route 2 ID Checking requirements 
    • Simple, clear pricing structure:
      • DBS Customers (who use our online DBS Service): £4.50 + VAT per check
      • Non-DBS Customers (who do not obtain their DBS checks through us): £7 + VAT per check

    5.  Set-Up...Getting Started

    To obtain External ID Validation checks through us, you need to have an account with us.

    If you are not an account holder already, you can Create an account to use our services.  It is FREE and under NO OBLIGATION.

    We will then set-up an account for you and email you full information and instructions on how to request External ID Validation Checks.

    If you already have an account with us, and need information on how to submit an External ID Validation check request, please Contact Us, providing your organisation name and your name/contact details, and we will send you instructions.


    6.  How much does an External ID Validation Check cost? / Prices?

    We provide a convenient Pay As You Go service.  

    Once you have created an account you can pay for each External ID Validation check you need when you request it.  

    Payment for an External ID Validation check will be required when a check is requested.  You will be automatically prompted to arrange payment by debit/credit card or PayPal when you submit an External ID Validation request to us.

    We believe in an open pricing policy and do not have any hidden costs. 

    Our External ID Validation check prices are as follows:

    • DBS Customers (who use our online DBS Service): £4.50 + VAT per check

    • Non-DBS Customers (who do not obtain their DBS checks through us): £7 + VAT per check

    7.  How do I request an External ID Validation check?

    To obtain External ID Validation checks through us, you need to have an account with us.

    If you are not an account holder already, you can Create an account to use our services.  It is FREE and under NO OBLIGATION.

    We will then set-up an account for you and email you full information and instructions on how to request External ID Validation Checks.


    If you already have an account with us, and need instrudtions on how to submit an External ID Validation check request, please Contact Us, providing your organisation name and your name/contact details, and we will send you instructions.


    Requests for External ID Validation Checks are submitted to us online.  


    Full instructions will be sent to you when you create an account with us, or when you are nominated as an approved requester


    Please note:  requests will only be accepted by approved requesters nominated by your Account Manager.

      

    You will need the explicit consent from the individual (the applicant) that you are obtaining an External ID Validation Check for. We recommend this is obtained in writing. You may wish to use this sample consent form


    You will need to provide the following information on the form (about the applicant):

    • Title

    • Full Current Name (including any middle names)

    • Full Previous Name Used (most recent) and dates (month and year) used from and to

    • Date of Birth

    • Current address, including postcode

    • Last Previous address (if lived in current address for less than 5 years) and dates (month and year) lived there


    On receipt of your online request we will carry out the External ID Validation Check.


    The result will be issued as a report (in PDF format) to you by email.


    Results will be emailed to you within 24 hours of a request being received by us (*excluding weekends or public holidays)


    The report will confirm if the ID of the applicant has been validated ("Yes") or not validated ("Refer").  


    You can view a Sample External ID Validation Report here.

    8.  Other usefulExternal ID Validation information.

    Please refer to our External ID Validation FAQ page

    If your questions are not answered by our FAQ's, please don't hesitate to contact us.

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